Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times after dispatch:
- United States: 7–15 business days
- Middle East & UAE: 10–20 business days
- Europe: 10–18 business days
- Rest of World: 12–25 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the buyer's responsibility and are not included in our prices.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at (https://www.krota.org/pages/contact) and we'll investigate immediately.